Effective Date: 17-03-2025
Simple Hub India Groups
Welcome to Simple Hub India Groups. By using our platform, services, and applications, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our services.
1) Definitions
- Company: Refers to Simple Hub India Groups, its subsidiaries, and affiliates.
- Vendor: A registered service provider who offers services through our platform.
- Customer/User: An individual or business using our platform to book services.
- Services: Includes but is not limited to home maintenance, electronics repair, travel bookings, event services, loan services, digital marketing, app/website development, etc.
2) Account Registration
- Vendors and customers must provide accurate, complete, and current information during registration.
- The company reserves the right to verify and approve or reject any registration.
- Misuse or fraudulent accounts will be terminated without notice.
3) Service Usage
- Services must be used for lawful purposes only.
- Customers must not misuse services or harass service providers.
- Vendors must ensure timely, quality service delivery as per company standards.
4) Payment and Charges
- All payments must be made through authorized channels.
- Vendors are responsible for lead charges or activation charges, as applicable.
- Customers must pay service fees as agreed during booking.
- Simple Hub India follows a pay-per-lead model for vendors and a service-fee model for customers.
5) Refunds and Cancellations
- Refunds are governed by our Refund Policy.
- Cancellations are governed by our Cancellation Policy.
- Certain charges are non-refundable, including processed loan application fees and early vendor activation refunds.
6) Vendor Responsibilities
- Vendors must maintain a valid license (if required) and adhere to legal, ethical, and quality standards.
- Repeated complaints, delays, or fraud will result in account termination.
- Vendors must use the platform only for services listed and approved by the company.
7) Prohibited Activities
- Submitting false documents or making fake loan applications.
- Misusing the platform to promote external businesses.
- Abusing or threatening customers, vendors, or company staff.
- Attempting to hack, damage, or manipulate platform data.
8) Privacy and Data
- All user data is handled in accordance with our Privacy Policy.
- Users must not share confidential account access or misuse any information.
9) Limitation of Liability
- Simple Hub India is a service platform and is not responsible for the direct execution of services by third-party vendors or travel/lending partners.
- We are not liable for any indirect, incidental, or consequential damages arising from the use of our platform.
10) Termination of Account
- The company reserves the right to suspend or terminate accounts for violations of these terms or company policies without notice.
11) Modifications to the Policy
- We may update these Terms & Conditions at any time. Continued use of our services after updates constitutes acceptance of the new terms.
12) Governing Law
- These Terms shall be governed by the laws of India. Any disputes arising shall be subject to the jurisdiction.
Contact Us:
Email: info@simplehubindiagroups.com
Phone: +91 90305 79578